Web Master Services for

Soulful Brands

Your website is the heart and soul of your business. Let us show it the love and nurturing it deserves…

Show Your Website Some love

Ongoing support & TLC to keep your WordPress site running smoothly, securely, and beautifully.

At The Inspired Brand, we treat your website and brand as if it were our own. We offer high-touch and high quality service for clients whose website is a cornerstone of their work.

Do What You Love

Leave the rest to us! 

With all the demands of running your own business, how great would it be to know your website is being cared for and protected from threats, so you can spend your time on selling your products and services, providing top notch customer service, and all the things you truly love to do? Our care plans ensure your website is in wonderful hands.

Our care plans not only keep your site super safe, secure, and hacker-free, they also help you grow and evolve your brand presence online. We take care of the basic maintenance of your site, and act as strategic advisors and your “web team” to ensure your site is running smooth and supporting your business on all fronts.

Support & Care

Care Plan Core Features

A WP Care Plan membership is like having a brand strategist, graphic designer, web designer, web developer, SEO specialist, and tech support right at your fingertips! Each plan includes a different set of features & support time per month. You can purchase additional support time as needed – so rest assured, we have your back!

WordPress, Theme + Plugin Updates

Site Backups, Security + Performance Optimization

Troubleshooting & Tech SUPPORT

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Copy & Content Updates

Plans & Pricing

Choose a plan that works for you, change or cancel at any time, and have as little or as much access as you need. Choose monthly billing, or pay annually and save!

* Content updates refers to updating pages, posts, features, settings, and other content that already exists on your website. Does not include additions to content or functionality on your website.

** More advanced SEO Services available at an additional monthly cost.

Essential Features

Click the sections below to learn more about what’s included in your plan…

Core Updates

WordPress, your Theme, and Plugins all have periodic updates to their software. We make sure each one goes smoothly, and ensure that nothing has been corrupted or made non-operational in the upgrade. For those on our premium plan, we conduct all updates on a Staging site to confirm functionality, and then push to the live site when verified.

Daily & Monthly Backups

We protect and back up your data daily, and the entire website is backed up on a weekly and monthly basis, to ensure that all changes are captured effectively, should there be a need to revert to an earlier version.

Dedicated Web Master

The best part of our Care Plans is the sense of peace and flow that comes from knowing your website is in caring and competent hands. You and your website are being cared for by a small but mighty team of branding, web design, and development professionals who specialize in all things WordPress and online business.

24/7 Uptime Monitoring

We use Google Webmaster Tools so we can keep an eye on your website 24 hours a day. We are notified immediately if there is any downtime and can restore your site ASAP. We will also track any issues that may be causing downtime and correct as needed or make suggestions from time to time.

Spam Blocking & Cleanup

The extraordinary popularity of WordPress has made it a very inviting target for hackers, so more and more hackers are being drawn to WordPress sites. Over the past couple of years, we have seen a huge increase in the amount of spam and hacking attempts on all kinds of websites – not just WordPress. It is more vital than ever that your site is secured, protected from bots and hackers, and spam free for peace of mind and data security.

Website, Hosting & Domain Support

We manage your hosting environment and provide basic support (15 minutes or less) as needed for domain, email, and hosting issues and questions. Please note that any issues that require more in-depth support will be billed on an hourly basis or applied to your retainer.

Troubleshooting & Tech Support

Something not working or looking right? We’ll fix it! Have an issue with your email or web hosting? We can help!

Our support team knows WordPress, Divi, and Woocommerce better than most! There is no problem too large or too small that we can’t handle. We’re your dedicated WordPress support team. Have a question or need advice? Ask away, we’re here to help!

Your essential plans include unlimited help requests of up to 15 minutes each. Longer tasks and support time is available for an additional cost, or as part of our E-Commerce and Pro Plans.

Security Monitoring & Reporting

The extraordinary popularity of WordPress has made it a very inviting target for hackers, so more and more hackers are being drawn to WordPress sites. Regularly scheduled security scans are conducted to make sure your site is secure. Most plans include unlimited clean-up of any compromised site. Monthly status report providing insights on the performance and health of your website.

Performance Optimization

The web is a dynamic space with lots of moving parts being updated all of the time. We ensure that your site is up to date, running the latest and greatest themes, plugins, and ensuring that everything is firing on all cylinders for optimal performance, usability, search engine ranking, and conversion.

E-Commerce + Pro Features

Click the sections below to learn more about some advanced features included in your E-Commerce + Pro plans…

Advanced Performance Optimization

We regularly monitor your site’s performance and make upgrades and improvements to your site’s theme, plugins, and settings. We add our premium plugin and run regular “minification” and cleanup to reduce the size of your site files, cleanup broken links, outdated plugins, and more!

Private Client Portal

Get access to our private WP Care Plan Client Portal which includes all the resources you need to manage your site, access troubleshooting resources, and receive immediate support.

SEO Monitoring & Tracking

We will install the Yoast SEO plugin, and optimize your site through basic On-page settings for up to 10 Keywords. We will track and send. you a monthly report to track performance and ranking over time.

More advanved SEO optimization and tracking is available and offered at an additional cost. Please contact Claudia to discuss!

Training & Resource Library

Access to our evolving and expanding “living library” of tutorials, resources, and templates to support your branding, marketing & website needs.

We also give you a bonus set of training videos and a guidebook installed within your client portal to keep you up to date and fluent in all things WordPress.

Super Responsive Troubleshooting & Tech Support

We now offer our friendly and helpful support right at your fingertips with our new phone and text support feature. As a Pro member, you can either call or text us with your support question or issue and we will respond within 2 business hours (and sometimes faster!)

Community Calls

Join our monthly Community Call for inspiration, support, and community! Claudia will share insights and resources from the world of online business, branding and conscious marketing. You will be able to get live support & learn from others heart-centered business owners. Submit your questions and topics you’d like to learn about to make sure you get the most value for your time!

Copy & Content Updates

As part of our Pro plan, we’ll take care of updates to your existing website text, images, or other content to make sure everything is up to date. If you’d like to ADD any additional content or featuers to your website, we’d be happy to discuss a small project fee or setup a retainer.

E-Commerce Optimization & Support

Speed is money for an ecommerce site. The faster your site loads, the better the shopping experience. A better user experience translates to improved SEO, increased ROI, and happier customers. This ultimately leads to greater revenue and profits. We are Woocommerce experts, and we stay up to date on the latest changes and updates to make sure your shop is safe, secure, and offering the greatest shopping experience. Have a question or need us to help you troubleshoot your recent order? We can help!

THE AGENCY

Our Services

Your membership is a great foundation to ensure your site is healthy, performing and looking its best at all times. Our Creator & Entrepreneur plans include some additional support to update, add and enhance the content on your website. You may also establish a retainer or purchase hourly support for specific projects or ongoing needs. Click the sections below to learn more about what else we can support you with…

Copy & Content Updates

We’ll take care of updates to your existing website text, images, or other content to make sure everything is up to date.

Content Additions

We can help you add blog posts, events, and new pages to keep your site content fresh, attractive, and on-brand!

Branding & Graphic Design

Need to create a new header for your website? A new branded PDF for your email optin freebie? We can help with that…we can also help create templates for you to use in Canva ongoing.

Web Design & Development

Time to add new pages, programs, or a sales page for a new offering? Maybe a new scheduling calendar? We can help!

Online Course & Communities

Our clients are creators, and their online presence is so much more than just a website. We specialize in building online ecosystems that include your website, online course platforms and community sites (ie. Kajabi, Podia, Mighty Networks, etc). We can support with strategizing, planning, design, and building.

Strategy & Consulting

We are your trusted advisors to help you evolve and manage your site, and ensure that it continues to grow and scale with your business.

As needed, meet with Claudia 1 on 1 for a productive and inspiring strategy session to review what’s new, what could be better, and how to keep your site fresh and working optimally for your clients, and for your business!

 

Social Media Support

We can offer strategy, design, coaching, and more to support your social media activities and community building.

Blogging & Copywriting

We can help craft or edit your own copy for your website, blog posts, email newsletters, and more. We’ll also make sure they are formatted, styled, and optimized for top Google / SEO performance.

Email Marketing & Newsletters

We can help craft or edit your your newsletter, design and format custom templates, and oversee all of the moing parts to ensure your lists and communications flow seamlessly.

Training & Team Coordination

Need us to show you and your team how to do something, integrate a new system, or empower your new VA to work with your site? We’d love to! We can train and empower you and your team to work with your site and setup your unique systems & workflows. Happy to schedule live sessions, record custom tutorials, or a combination of both!

We love WordPress websites, and we’d love to love on yours!!

Hello! My name is Claudia Miró, and I am the Chief Inspiration Officer here at The Inspired Brand. I’ve been working almost exclusively with WordPress to design and build almost 200 websites over 14+ years. I love WordPress for its flexibility, scalability, and customization-ability. However, all of these amazing and powerful benefits come with a responsibility – that is to keep your site safe, secure, backed-up, and up-to-date with the latest software, themes, and plugins. We take care of all that and more! As a business owner, I know how essential it is to have a trusted and dedicated web master to call on when you need support or a quick content update on your site. My team and I are honored to support our amazing clients who do amazing work by ensuring their sites look, feel, and function beautifully at all times.

If you have any questions, would like to discuss your unique needs, or help deciding which plan is right for you, please click the button below to setup a complimentary consultation. 

Get Support 

Existing clients, please use the buttons below to submit support requests and login to your WP Care Plan Client Portal!

Client love

Don’t just take it from us, let our customers do the talking!

“I can’t say enough good things about Claudia and her team. They are wizards of creativity and web savviness! She transformed from a naive and tech-challenged aspiring blogger into a beautiful brand with a fabulous looking online presence in just a matter of weeks. Over the many years I have worked with Claudia, she has helped me feel supported every step of the way as I continue to grow and evolve my online presence. They have now built and beautifully manage all THREE of my brands and websites and I would have it no other way…Thank you Claudia and crew for your brilliance and for helping me realize my vision and then some!”

Erin O’Bryan

THEMODERNCOWGIRLCOOKS.COM
HIDDENCANYONRANCH.COM
ERINOBRYANCHC.COM

“Claudia, the compliments keep rolling in about the website – it is really beautiful and I remain thrilled every time I look at it! And it is wonderful to have you there to support me ongoing, as you well know that anything ‘web’ is outside of my realm in this lifetime! Thank you Dearest Claudia – I so appreciate you!”

Barbara Whiteside

WHITESIDEWORKSHOPS.COM

Sign Up 

Let us take care of your business’ most cherished asset so you can do what you do best and know that your site is safe, secure, and getting the love it deserves…

Frequently Asked
questions

Is there a sign up fee?

All of the websites that we care for must first go through a quality check for us to become familiar with the website. If we have built your website recently then this should take very little time and there is no sign-up fee.

If, on the other hand, your website was built by someone else or hasn’t been updated in a while then our quality check will be much more involved and may require more time to get your website up to our high standards. When this is the case we will require a website evaluation, and will provide you with an estimate of time and cost (usually no more than 2 hours @ $150/hour).

Am I locked into a contract?

Absolutely not! We are all about a relationship with you and your website, so we would hate to see you go, but we know financial needs weigh on many decisions and don’t want to lock anyone in… all of our WordPress care plans are contract-free, so you may cancel at any time.

To cancel, simply send us an email and let us know. We’ll immediately stop your next payment and you’ll continue to receive your website care plan benefits until the end of the month. After this, all of your stored backups and other plan features will be removed.

Please note that if you are on an annual plan and cancel prior to the conclusion of your term, we will refund you the balance of any unused months, minus the balance due for the full rate for each of the months of service.

What tasks are included in monthly support time?

Monthly support time can be utilized for content update requests and small design improvements – these are the most common requests, however, anything that can fit into your monthly support time is fair game, such as theme or stylesheet changes, new form creation, changes to existing forms, posting blogs with SEO set-up, social media posts, etc. We will work until your time limit is reached. Unused time does not carry over into the next month.

We just ask that you be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.

Does monthly support time roll over?

The monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not roll over. You can take comfort in the fact that what you request, within your allocated support time (depending on your plan), will be addressed by our team with immediate attention. However, you can change and adjust your plan to meet your changing needs, and we ensure all of our clients get much more than they pay for!

Is Email Hosting included in your plans?
No, the cost of hosting is not included in any of our plans. However, we partner with 2 very reputable and low-cost hosting providers and are happy to manage transferring your site over, and of course all of the details of maintaining your site’s hosting environment as part of your plan.
What happens if my website goes down, is hacked, or breaks?
In the event that your website has a major issue, we will be there to get it fixed and back online. Our hack free guarantee doesn’t mean that it’s impossible for your site to get hacked. It means we will do everything within our power to prevent it and be able to restore it super quickly if it does.
What if I need more support time/hours?

If you need support above and beyond what is covered under your care plan, we will submit a time estimate for you to approve separately. If approved, we will schedule a block of time for this work to be completed and it will be billed in 15 minutes “Tasks” or hourly increments of $40 and $150 respectively. You may also establish a retainer of hours to ensure that your project(s) are at the top of our queue and given priority.

How do the consulting / strategy calls work?
Your consulting sessions are a chance for you to get high level strategic thinking and insight into not only your website, but your overall business, brand, and marketing workflow. Brainstorming and strategy works best on a video call, where we can share screens, and we will get to tackle things realtime. Sessions can be recorded, and referenced by you and/or your team as needed. During the strategy calls we will work together to identify areas of your website and strategy that can be improved, and come up with a list of action items for our team and yours.
My website was built by someone else, can I still be on a care plan?
Our WordPress Care Plans were primarily developed for websites we designed and built, however, we welcome clients who are looking for a long-term relationship with a dedicated webmaster. We first like to do a website evaluation to become familiar with your website, how it was built, and to spot any potential issues if the site hasn’t been updated regularly. With the website evaluation, we perform all of the necessary updates and connect to our monitoring tools, as well as make a full backup of the website. We thoroughly assess your website / WordPress dashboard, hosting environment, and any additional software integrations. We then make a list of the issues which need attention and suggestions for improvements needed in order to proceed with the website on a monthly care plan. The website evaluation is a fixed $450 fee and includes a 30-minute review call (recorded via Zoom) and a website evaluation report.
But my web host says they are handling backups for me...?
Most web hosting companies do conduct routine backups, but they are often stored on the same server as your site, so if your server is compromised, then your backups are worthless. Not to mention, each day web hosting companies provide less and less service and longer and longer support queues, so actually getting them to do what you’re paying for can be a major pain and suck up precious (profitable) time. We provide daily database backups and weekly full website backups that are stored off-site on Dropbox’s cloud servers.  We can access these clean backups quickly to restore your site, should anything happen. We also monitor for site downtime and work quickly to bring it back online.  We are well versed on all the finer details of your site – the nooks and crannies we say – and we’ll make sure that nothing is overlooked.