Show Your Website Some Love!

Ongoing support & TLC to keep your WordPress site running smoothly, securely, and beautifully.

So, now that your website looks fabulous, do you have a plan to keep it that way? Do you have a trusted team to manage ongoing site security, updates and backups? And what do you do when you’re stuck on a technical question or problem?
With all the demands of running your own business, how great would it be to know your website is being cared for and protected from threats, so you can spend your time on selling your products and services, providing top notch customer service, and all the things you truly love to do?

We love WordPress Websites, and we’d LOVE to love on yours!!

Care Plan Features

Our care plans not only keep your site super safe, secure, and hacker-free, but also to continue to grow and evolve your business and community online. Depending on which plan you choose, we can take care of the basic maintenance of your site, or act as strategic advisors and your “web team” ongoing to ensure your site is running smooth on all fronts.

Core Updates

WordPress, your Theme, and Plugins all have periodic updates to their software. We make sure each one goes smoothly, and ensure that nothing has been corrupted or made non-operational in the upgrade. For those on our premium plan, we conduct all updates on a Staging site to confirm functionality, and then push to the live site when verified.

Support at Your Fingertips

We’re your dedicated WordPress support team. Have a question or need advice? Ask away, we’re here to help! Most subscription plans include unlimited help requests of up to 15 minutes each. Longer tasks and support time is available at a discounted rate.

Fully Managed Hosting

Say goodbye to cheap, frustrating, slow, and potentially dangerous shared hosting! We partner with Flywheel Hosting to offer our clients one of the most secure, fast, and WordPress-specific web hosts on the market. Best of all, you don’t have to lift a finger – we manage all of your hosting, updates, backup, security, and anything you need now or in the future.

Security Monitoring & Reporting

The extraordinary popularity of WordPress has made it a very inviting target for hackers, so more and more hackers are being drawn to WordPress sites. Regularly scheduled security scans are conducted to make sure your site is secure. Most plans include unlimited clean-up of any compromised site. Monthly status report providing insights on the performance and health of your website.

Daily & Weekly Backups

We protect and back up your data daily, and the entire website is backed up on a weekly basis, to ensure that all changes are captured effectively, should there be a need to revert to an earlier version.

Monthly Training & Consulting

Every month, you meet with Claudia for a fun, focused, super productive and inspiring one-on-one session to review what’s new, what could be better, and how to keep your site fresh and working optimally for your clients, and for your business! We also give you a bonus set of training videos and a guidebook installed within your website dashboard to keep you up to date and fluent in all things WordPress.

Plans & Pricing

Choose a plan that works for you, change or cancel at any time, and have as little or as much access as you need. Please note that hours do not roll over from month to month.

Basic

$47/month
  • 1 Website Task
  • Core WordPress, Theme & Plugin Updates
  • Monthly Database Backups & Full Site Backups
  • 24/7 Security Monitoring
  • Spam Blocking & Cleanup
  • Monthly Website Performance Report

Essentials

$147/month
  • Includes all of Basic, plus…
  • 30 mins. Website Strategy Session per month
  • 2 Website Tasks
  • Email & Phone Support (response within 72 hours)
  • WordPress Training Videos & Guides

Startup

$297/month
  • All of Essentials, plus…
  • 60 mins. Strategy & Consulting
  • 4 Website Tasks (15 mins. each)
  • Premium Web Hosting
  • Uptime Monitoring & Database Management
  • Unlimited Email & Phone Support (response within 48 hours)

Pro

$497/month
  • All of Startup, plus…
  • 1 Hour Strategy & Consulting
  • 8 Website Tasks
  • Blog Content Optimization & Formatting
  • Support SEO Monitoring & Monthly Google Analytics Report
  • Unlimited, Priority Email & Phone
  • Support (response within 4 hours)
Sign Me Up!

Tasks

What can you do with a task? So many things! Each task is considered up to 15 minutes worth of updates and upgrades to your site. Each plan includes a different amount of tasks per month. You can purchase additional Tasks for $40 each, or 4 tasks for $150.

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Copy & Content Updates

Any updates to your website text, images, or other content.

Troubleshooting & Tech Issues

Something not working or looking right? We’ll fix it!

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AddING BLogs & EventS

Something not working or looking right? We’ll fix it!

Add-ONs & UPgrades

Want to add a scheduling calendar, Instagram feed, or other cool stuff? Let’s do it!

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

“My website is the heart and soul of my business, but unfortunately I know only enough to make me dangerous around a WordPress site 🙂 It makes me so happy and beyond relieved to have Claudia and her team take care of all of the little and big maintenance things I just don’t have the time or desire to keep up with. Plus, whenever I get stuck on something, Claudia’s always there to point me in the right direction. Thank you for your wisdom and support!”

A. Sullivan

“I can’t say enough good things about Claudia and her team. They are wizards of creativity and web savviness! She transformed from a naive and tech-challenged aspiring blogger into a beautiful brand with a fabulous looking online presence in just a matter of weeks. They have helped me feel supported every step of the way as I continue to grow and evolve my online presence, teaching me what makes sense to learn, and taking care of the stuff that doesn’t. They have now built and beautifully manage all THREE of my brands and websites and I would have it no other way…Thank you Claudia and crew for your brilliance and for helping me realize my vision and then some!”

E. O'Bryan

“Claudia and her team skillfully manage 3 of our WordPress websites, and we would have it no other way! I had a site hacked a couple of years ago, and it took me months to recover from it, not to mention a lot of unnecessary expense and gray hairs. Now I have the peace of mind of knowing that my sites are all safe, secure, and backed up at all times, so I can focus on creating content and growing my business. Their hosting service is also the best I’ve used over the last 10+ years – great speed and no issues whatsoever. Thank you! ”
J. Barbosa

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Let us take care of your business’ most cherished asset so you can do what you do best and know that your site is safe, secure, and getting the love it deserves…

Sign Me Up!

Frequently Asked Questions

Is Email Hosting included in your plans?
While we do strongly encourage our clients to use Google Apps due to Google’s advanced features and spam filtering, we do also offer e-mail service as long as the e-mail is kept under your file storage size limit. We use Google Apps ourselves for all our e-mail, calendaring and file storage needs however, and can help you set up Google Apps if you would like.
What is this "Premium Hosting" you mention?

We are a hosting partner for Flywheel WordPress hosting, and we include premium quality WordPress website hosting with our Startup and Pro care plans. If you would like to add hosting to the Basic or Essentials plans, you may do so for +$15/month.

What happens if my website goes down, is hacked, or breaks?
In the event that your website has a major issue, we will be there to get it fixed and back online. Our hack free guarantee doesn’t mean that it’s impossible for your site to get hacked. It means we will do everything within our power to prevent it and be able to restore it quickly if it does.
What if I need more support time/hours?

If you need support above and beyond what is covered under your care plan, we will submit a time estimate for you to approve separately. If approved, we will schedule a block of time for this work to be completed and it will be billed in 15 minutes “Tasks” or hourly increments of $40 and $150 respectively.

How do the strategy calls work?
Email is our preferred form of communication and provides the quickest response. However, we know brainstorming and strategy works best on the phone or on a video call. During the strategy calls we will work together to identify areas of your website and strategy that can be improved, and come up with a list of action items for our team and yours. These consultation calls are reserved for our Essentials, Startup and Pro care plan customers.
But my web host says they are handling backups for me...?
Most web hosting companies do conduct routine backups, but they are often stored on the same server as your site, so if your server is compromised, then your backups are worthless. Not to mention, each day web hosting companies provide less and less service and longer and longer support queues, so actually getting them to do what you’re paying for can be a major pain and suck up precious (profitable) time. We provide daily database backups and weekly full website backups that are stored off-site on Dropbox’s cloud servers.  We can access these clean backups quickly to restore your site, should anything happen. We also monitor for site downtime and work quickly to bring it back online.  We are well versed on all the finer details of your site – the nooks and crannies we say – and we’ll make sure that nothing is overlooked.

Get Support 

We got your back…

Sign Up for a Plan
Schedule Strategy Call
Submit Tasks